Terms & Conditions

Welcome to Sarang Group.

These Terms & Conditions ("Terms") govern your use of saranggroup.com and your purchase of products from Sarang Group.

The website is operated by Decor Life Pvt Ltd ("Sarang Group," "we," "our," or "us").

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with the operation or security of the website

  • Access or attempt to access areas or information that are not intended for public access

  • Copy, reproduce, distribute, or exploit website content without authorization

  • Use automated systems to improperly access or collect information from the website

  • Submit false, misleading, or fraudulent information

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, prices, and other information displayed on our website are accurate.

However, actual colors and appearance may vary depending on your device, screen settings, lighting, photography, and the materials used in the product.

Certain handcrafted or textile products may also have natural variations in texture, pattern, color, or finish.

Such variations do not necessarily constitute a defect.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

3. Pricing

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change without prior notice.

We reserve the right to correct pricing errors and cancel or adjust orders affected by an obvious pricing or listing error.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Incorrect customer information

  • Suspected fraud or unauthorized activity

  • Shipping limitations

  • Other legitimate business or operational reasons

If we cancel an order after payment has been received, we will provide an applicable refund.

5. Payment

Payment must be successfully completed through the payment methods available at checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments may be processed through third-party payment providers.

6. Shipping and Delivery

Orders are subject to our Shipping Policy, which forms part of these Terms.

Estimated processing and delivery times are not guaranteed and may be affected by circumstances outside our control.

Please review our Shipping Policy before placing an order.

7. Returns and Refunds

Our Refund & Returns Policy forms part of these Terms.

Sarang Group does not accept general returns for change of mind or personal preference.

Returns are generally considered only for products that are:

  • Wrong

  • Damaged

  • Defective

Eligible issues must be reported within 7 days of delivery and supported by the required photos and/or video evidence.

Please review our complete Refund & Returns Policy for eligibility requirements and the refund process.

8. Order Cancellation

Customers may contact us to request cancellation of an order.

We will make reasonable efforts to accommodate cancellation requests. However, once an order has entered processing or has been handed to a shipping carrier, we may not always be able to stop or modify the shipment.

Any applicable refund will be handled according to our Refund & Returns Policy.

9. Intellectual Property

All content available on our website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Designs

  • Text

  • Product descriptions

  • Website layouts

  • Videos

  • Other materials

is owned by or licensed to Sarang Group and/or Decor Life Pvt Ltd unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or otherwise use our content without prior written permission.

10. User Content

If you submit reviews, photographs, comments, feedback, or other content to us, you represent that you have the right to submit that content.

By submitting content, you grant us permission to use, reproduce, display, and distribute that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, abusive, or otherwise inappropriate.

11. Third-Party Services and Links

Our website may use or link to third-party services, platforms, applications, payment providers, advertising services, analytics providers, or other websites.

We are not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of third-party services may be subject to the terms and policies of those third parties.

12. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Sarang Group and Decor Life Pvt Ltd will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sarang Group, Decor Life Pvt Ltd, and their respective affiliates, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website or violation of these Terms.

15. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective when the updated Terms are posted on our website, unless otherwise required by applicable law.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are intended to be governed by the applicable laws governing the business and transactions of Decor Life Pvt Ltd, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to deprive you of consumer rights that cannot legally be waived.

17. Contact Us

If you have questions regarding these Terms, please contact:

Sarang Group
Operated by: Decor Life Pvt Ltd
Email: care@saranggroup.com
Address: [Insert Business Address]
Phone: [Insert Customer Support Phone, if applicable]