Privacy Policy

                 Welcome to Sarang Group.

Sarang Group ("Sarang Group," "we," "our," or "us") is operated by Decor Life Pvt Ltd. We respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, saranggroup.com.This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or purchase our products.By using our website, you agree to the practices described in this Privacy Policy.1. Information We CollectWhen you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order and purchase history

  • Information you provide when contacting customer support

  • Information submitted when you subscribe to our emails or marketing communications

  • Device, browser, IP address, and website usage information

  • Other information you voluntarily provide to us

We do not need or intentionally collect sensitive personal information unless it is necessary for a specific purpose and provided by you.2. How We Use Your InformationWe may use the information we collect to:

  • Process and fulfill your orders

  • Process payments and transactions

  • Ship and deliver your purchases

  • Provide order confirmations, shipping updates, and other service communications

  • Respond to customer service inquiries

  • Process returns, refunds, and replacement requests

  • Improve our website, products, and customer experience

  • Detect, prevent, and address fraud, security issues, or misuse

  • Send promotional emails or marketing communications where permitted

  • Measure and understand advertising and website performance

  • Comply with applicable legal and regulatory requirements

3. Payment InformationPayments may be processed through third-party payment providers. We do not generally store your complete payment card information on our own systems.Payment information is handled by the applicable payment processor according to its own privacy and security practices.4. Shopify and Service ProvidersOur online store is powered by Shopify. Shopify and other service providers may process information on our behalf to help us operate our website, process orders, provide payments, manage communications, analyze website activity, and provide other services.We may also use third-party providers for:

  • Payment processing

  • Shipping and order fulfillment

  • Website analytics

  • Customer communications

  • Advertising and marketing

  • Fraud prevention and security

  • Website functionality and technology services

These providers may only receive information reasonably necessary to provide their services or as otherwise permitted by applicable law.5. Cookies and Similar TechnologiesWe use cookies and similar technologies to operate our website, remember preferences, understand website activity, improve functionality, and measure advertising performance.Cookies may be used by Shopify and certain third-party services, including analytics and advertising platforms.You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if cookies are disabled.6. Analytics and AdvertisingWe may use services such as Google Analytics, Google Ads, and Meta to understand how visitors interact with our website and to measure and improve our advertising campaigns.These services may use cookies, pixels, or similar technologies to collect information about website visits, interactions, and advertising activity.The information collected through these technologies may be used to measure advertising effectiveness, understand customer behavior, and show relevant advertising, subject to applicable privacy laws and the policies of those third-party providers.7. Marketing CommunicationsIf you choose to subscribe to our marketing communications, we may send you information about:

  • New products

  • Collections

  • Promotions

  • Special offers

  • Sales

  • Other updates from Sarang Group

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order or provide requested services.8. How We Share InformationWe may share personal information with trusted third parties when reasonably necessary to operate our business, including:

  • Shopify and technology providers

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics providers

  • Advertising and marketing platforms

  • Customer service providers

  • Fraud prevention and security providers

  • Professional advisers or authorities when required by law

We do not sell your personal information as a standalone product.9. Data SecurityWe take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.However, no method of transmitting or storing information online can be guaranteed to be completely secure.10. Data RetentionWe retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.When information is no longer required, it may be deleted or securely disposed of where appropriate.11. Your Privacy RightsDepending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain marketing communications

  • Request information about how your personal information is used or shared

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before processing certain requests.12. Children's PrivacyOur website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.13. Third-Party WebsitesOur website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.We encourage you to review the privacy policies of any third-party website you visit.14. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.Any updated version will be posted on this page with a revised "Last Updated" date.15. Contact UsIf you have questions about this Privacy Policy or how we handle your personal information, please contact us:Sarang Group
Operated by: Decor Life Pvt Ltd
Email: care@saranggroup.com
Address: [Insert Business Address]
Phone: [Insert Customer Support Phone, if applicable]